Help for my mum

par **Cryonic.** » 01 Fév 2020 23:54

Hello, my mum is halloween3110 and cannot log in to her account.
She cannot get any help as any of her passwords are being rejected.
My mum recently changed her email address as well, so she cant get in touch.
Can anyone help her please or tell me what to do?
Thank you so much and I cant wait to meet you all properly, my mum loves this site and told me to join!

par **Cryonic.** » 02 Fév 2020 01:52

Can anyone help please? Thank you

par **Cryonic.** » 02 Fév 2020 20:53

Cryonic. a écrit:Can anyone help please? Thank you

par **Saphiraya** » 02 Fév 2020 21:04

Hello
Sorry for our english

Your mum should clicked on "contact" in the down of the page to be in contact with the support

par **Cryonic.** » 02 Fév 2020 21:19

Saphiraya a écrit:Hello
Sorry for our english

Your mum should clicked on "contact" in the down of the page to be in contact with the support

thank you so very much for your help!

i have told her this and she feels very foolish now!! :oops:

my mum has been a long time member and cannot believe that she forgot this. :lol:

merci beaucoup

par **Saphiraya** » 02 Fév 2020 21:24

You're welcome

Help for my mum

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